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Episode 24

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Published on:

16th Apr 2024

S4 | Ep 24 | GenAI: From Use Case to Production in 8 weeks with Chris Bannocks, Group Chief Data Officer at QBE Insurance

In Episode 24, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Chris Bannocks, Group Chief Data Officer at QBE Insurance, where they discuss how they are productionising GenAI use cases from scratch within 8 weeks, which includes;

  • Being a CDAO/Group CDAO in multiple organisations/sectors
  • The importance of international experience
  • Being allergic to the term ‘data strategy’
  • The impact that Gen AI will have on business
  • Why GenAI/AI isn’t the solution to every problem
  • Harnessing the value that GenAI can bring
  • The top and bottom line opportunities of GenAI
  • Why GenAI raises the stakes further for D&A teams
  • The requirements of the semantic understanding of your data organization
  • Going fast and hard on one opportunity to prove it could be done
  • Using different mediums to gather 300 potential use cases
  • Building things to be reusable and scalable
  • Measuring the addressable opportunity
  • Why they didn’t have to quantify the value before they got started
  • Standing up a technical spike within 6 days to show what could possibly be done
  • Having a 12 week deadline to get it done from a standing start with no capability
  • How that capability has now reduced time to production to 8 weeks
  • The collaboration needed with each leader from different business units
  • The importance of creating a working product in production
  • Why they avoided focusing on efficiency and focused on increasing revenue instead
  • Avoiding enthusiastic experimentation
  • Why tight deadlines helped to make decisions quickly and focus on scope/MVP
  • Why you should never start a piece of work without input from business stakeholders
  • The challenge of ethical and bias considerations
  • How they tackled GenAI education across the organisation
  • The importance of having a human in the loop
  • Building a team that can deliver
  • Top pieces of advice for anyone about to embark on this journey
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About the Podcast

Driven by Data: The Podcast
Designed for Data Enthusiasts to hear from the Data & Analytics industry's thought leaders
Orbition Group is delighted to bring you this podcast series, which is designed for Data Enthusiasts, to hear from some of the most high-profile Data, Analytics and AI thought leaders from around the globe.

Each episode will detail the guests journey to the top while bringing unique insights, drawn from first-hand experience on the industry’s most trending topics.

This podcast was created as a way for our industry's most respected leadership figures from across the world to give back to the Data & Analytics community, by sharing; knowledge, experiences and ideas, to inspire, innovate and provide real-life use cases on the industries most pressing topics/challenges.

About your host

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Kyle Winterbottom

Founder of Orbition Group, a Search and Talent Solutions business that operates exclusively within the world of Data, Analytics & AI.

I am hugely passionate about enabling organisations to drive decisions and obtain value from the use of Data, Analytics & Artificial Intelligence.

As such, I believe it is imperative that as a community, we share; knowledge, ideas, real-life use cases and inspiration to collectively give back to our industry.

Given my fortunate position of speaking with hundreds, if not thousands of leadership figures within the global Data & Analytics community each year , I feel it is my duty to share the successes, failures, challenges and opportunities.

Therefore, I have positioned Orbition Group to be a facilitator of that knowledge sharing, through these podcasts, events we host and public speaking.